Out-of-Hospital Care Expertise, CQC Compliance & Medico-Legal Support
Urgentis supports healthcare providers and organisations to deliver safe, effective care in community settings by combining deep clinical knowledge with regulatory and medico-legal expertise.
We help teams navigate the complexities of out-of-hospital service delivery — from developing robust clinical governance frameworks and preparing for CQC registration, through to ensuring ongoing compliance and managing regulatory inspections.
Our medico-legal specialists also provide practical guidance on risk management, duty of care, and incident handling, helping organisations protect patients, staff, and their reputations.
With Urgentis, you gain a trusted partner dedicated to quality, safety, and regulatory assurance in healthcare and social care.
Objective clinical expertise for both claimant and defence matters.
Specialists in ambulance operations, governance, and pre-hospital clinical practice.
Trusted cross-sector expertise in maritime medicine and major event healthcare.
Why Urgentis?
Our consultancy services support healthcare providers, private companies, and clinical teams to navigate challenges confidently, including:
CQC Compliance & Readiness – Comprehensive audits, gap analyses, and mock inspections to ensure your service meets or exceeds regulatory standards.
Urgent Support or Crisis Management - Support in responding to requests or managing incidents
Investigation and Learning - Support in investigating incidents, establishing root cause, evidence base and providing shared learning
Medical & Clinical Governance – Expert advice on clinical pathways, workforce models, and patient safety frameworks.
Legal & Regulatory Support – Guidance on medico-legal matters, including Merit reports, expert witnesses, policy development, and risk management to protect your patients, staff, and organisation.
With our support, you’ll gain clarity, confidence, and compliance — enabling you to focus on delivering outstanding care.
Post Incident Debriefs and Learning
Post-incident debriefs provide a safe space for teams to reflect, process events, and learn after challenging situations. In traumatic incidents, such as a patient arrest during transfer, debriefing helps reduce the risk of PTSD by supporting emotional wellbeing early. These sessions focus on reflection, not blame, allowing teams to identify what went well and where improvements can be made. This strengthens confidence, responsiveness, and preparedness for future events.
Debriefs also demonstrate organisational learning, reinforcing a culture of openness and continuous improvement. With the NHS under pressure, corporate organisations are increasingly stepping up to protect staff wellbeing. Proactive support helps retain skilled staff, enhances performance, and improves care quality. In short, structured debriefs benefit both people and performance.
CQC Registration
Registering with the CQC is a crucial step for any healthcare provider, ensuring services meet national standards of safety, quality, and governance. Support through this process can make a significant difference, helping organisations navigate complex regulatory requirements confidently. Expert guidance ensures applications are accurate, policies are compliant, and evidence is well-structured. It also helps identify any gaps early, avoiding costly delays or refusals.
Clear planning, robust documentation, and strong leadership are key to a smooth registration. Ongoing support can also prepare teams for inspections and embed quality from the outset. With the right help, registration becomes a strategic opportunity—not just a regulatory hurdle. This foundation builds trust with patients, commissioners, and staff.
Expert Witness
Urgentis provides expert witness services for cases involving ambulance, pre-hospital care, and first aid. Our registered healthcare professionals with senior leadership experience bring clinical and operational expertise to complex cases. We offer clear, unbiased opinions to support courts, solicitors, and regulators in understanding real-world standards. Our experts review documentation, provide professional opinions, and give testimony on care and governance. This is invaluable in serious incidents, negligence claims, and investigations. With credible, experienced professionals, Urgentis ensures accuracy, integrity, and clarity—supporting fair outcomes and improving patient safety.